library services


Inter-docs is a specialised document delivery system developed by Prosentient Systems,  providing a full workflow management of your document delivery service, from raising, receiving, processing, tracking to reporting Inter-library loan (ILL) requests for journals, books, reports,  research and other resources. It has a client submission interface, self registration and integration with Koha and our Interlibrary loans services. 

Have a look at our gallery of example projects.

We have installed Inter-docs for libraries around the world. 

How does it work?

When a request is made for an item not held by the library, the workflow is handled by the document delivery module.

If the library has an inter-library loans agreement with another library or libraries, the document delivery module is used to raise, receive, process, track and report on Inter-library loan requests.

It also provides the functionality for the librarian to process the request. This includes the ability to recognise and manage clients, review and process their requests, create and manage inter-library loans suppliers, review and process requests from other libraries and generate management reports and statistics.

Interdocs integrates closely with our inter-library loan networks: GratisNet, GLASS, QShare, LILLI, q-LILLI, Tranzinfo and ALIES. Requests can also be placed thorugh other inter-library loan networks.

When Interdocs and Interloans are used together, patrons are are presented with a unified catalogue of journal holdings from participating libraries.

Additionally, if Interdocs is being used in conjunction with the Koha LMS, single sign-on is supported through Koha and book loans can be tracked through Koha's circulation system.